Music Elements (Asia) Pte. Ltd. provides Limited Warranty to all brand new instruments and used instruments purchased directly from our retail showroom and online shopping portal. Limited Warranty also covers all repair services rendered at our service centre.
*All warranty inquiries can be and must be made through a staff of Music Elements (Asia) Pte. Ltd.
Period of Warranty
1. New instruments: 12 Months
2. Used Instruments: 03 Months
3. Repair Service: 30 Days
What Does The Limited Warranty Cover?
1. The warranty covers defects in material and workmanship of the instrument or repair service.
2. During the warranty period, Music Elements (Asia) Pte. Ltd. will repair or replace the product or part of the product that proves to be defective in material or workmanship under normal use and regular maintenance.
1. The warranty provided herein shall be void and of no effect in the event that the product has been tampered, modified or repaired by another party.
2. The warranty provided herein is for conditional replacement and repair only.
3. Music Elements (Asia) Pte. Ltd. shall not be liable for any loss, cost, damage, or expense of any kind arising out of a breach of the warranty.
4. The warranty does not cover accidental damage to the instruments or problems caused by acts of negligence.
5. The lack of regular maintenance for the instrument is considered to be an act of negligence.